Hi. If you have any issues, please contact our support team support@combin.com. If you already have and got no answer, please tell me the email address you were trying to reach us and we’ll get in touch soon.

Considering the refund. We do refund our users after they provide screenshots of error messages, log files, detailed descriptions of their actions, file samples, etc.

In some cases, we decline refund requests. Such cases are described here https://www.combin.com/refund-policy/.

Regards.